TEAM ACCOUNTS

MANAGE USERS

By setting up a team account, you can invite multiple users to our email validationⓘ platform. You will be able to assign a role to each user that grants different access levels to the system.

Currently there are four roles,Owner, Admin, Dev, and User that can be assigned to team members.

Each team account can only have one owner. The credit balance from the team owner will be the main source shared by all team members invited.

The table below shows the permissions matrix of the team account roles and actions.

Team Accounts Permissions

Action
Owner
Admin
Dev
User

Validate (upload files)
Yes
Yes
Yes
Yes
Validate (download files)
Yes. All team member's uploaded files.
Yes. All team member's uploaded files.
Yes. All team member's uploaded files.
Yes. Only user's uploaded files.
Single Email Validator
Yes
Yes
Yes
Yes
Score (upload files)
Yes
Yes
Yes
Yes
Score (download files)
Yes. All team member files.
Yes. All team member files.
Yes. All team member files.
Yes. Only user uploaded files.
Email Finderⓘ
Yes, All Team member's Email Finderⓘ Searches
Yes, All Team member's Email Finderⓘ Searches
Yes, All Team member's Email Finderⓘ Searches
Yes, Only User Email Finderⓘ Searches
Domain Search
Yes, All Team member's Domain Searches
Yes, All Team member's Domain Searches
Yes, All Team member's Domain Searches
Yes, Only User Domain Searches
DMARC monitors
Yes
Yes
Yes
Yes (All team monitors, read-only)
Warmup Accounts
Yes, All Team member's Warmup Accounts
Yes, All Team member's Warmup Accounts
Yes, All Team member's Warmup Accounts
Yes (All team Warmup Accounts, read-only)
Inbox Test
Yes, All Team member's Test
Yes, All Team member's Test
Yes, All Team member's Test
Yes, Only User Test
Email Server Testⓘ
Yes, All Team member's Test
Yes, All Team member's Test
Yes, All Team member's Test
Yes, Only User Test
Blacklist monitors
Yes
Yes
Yes
Yes (Only own monitors)
ZB Integrations
Yes
Yes
Yes
Yes
API - Keys & Whitelisting
Yes
Yes
Yes
Assigned keys only.
API - Usage
Yes
Yes
Yes
Assigned keys only.
Usage
Yes
Yes
Yes
Yes (Only own usage)
Pay as You Go
Yes
Yes
No
No
Subscription
Yes
Yes
No
No
AutoPay
Yes
Yes
No
No
Manage Users
Yes
Yes
No
No
IP-Based Conditional Access Option
Yes
Yes
Yes (read-only)
Yes (read-only)
Password Expiry Interval
Yes
Yes
Yes (read-only)
Yes (read-only)
Verify+ from ZeroBounceⓘ
Yes
Yes
Yes (read-only)
Yes (read-only)
Email Validationⓘ Rules
Yes
Yes
Yes
All Team rules (read-only)
Account Options – Transfer Credits
Yes
Yes
No
No
Account Options – Delete Your Account
Yes
No
No
No
Billing and Invoices
Yes
Yes
No
No
GDPR Information
Yes
Yes
No
No

Manage Users under the Account Options is where you can create a team account and manage your team members.

Manage users section found under your ZeroBounce account settings

CREATE TEAM ACCOUNT

To create a team account, click Create Team Account button.

The system will then convert your ZeroBounce account to a team account, and you will be assigned as the team owner.

DELETE TEAM ACCOUNT

The delete your ZeroBounce account section with its password field and delete account button Deleting your account is permanent and will remove access to ZeroBounce for you and all of your team members.

ADD TEAM MEMBER

To add a new team member to your team, enter the new team member's email address, select their role, and click Save to complete the process.

The manage users section of your ZeroBounce account showing the team members and the invite options

Please note that if the email address you entered has already been registered with ZeroBounce and you would still like to invite this user to the team, you will need to ask the owner of that email address to sign in to ZeroBounce, then select either Change Your Email under Profile or Delete Your Account under Account options to make that email address eligible before resending the invitation.

After your changes have been saved, a team account invitation email will be sent to the email address you entered.

Your account invitation email received by the invited account

All new team members will need to click Accept Invitation from the Team Account Invitation email, then complete the steps on the Join Account page to join the team.

RESEND INVITATION EMAIL

If the invited team member has not confirmed their account, you can resend the invitation email by clicking the pencil button and then clicking the "Resend invitation" link.

The resend invitation option in your account for a team member

DELETE TEAM MEMBER

To delete a team member from your team, click the trash can icon on the right side of that team member's email address. Deleting a team member not only removes the person from the team, but also removes the person's access to ZeroBounce.

The delete button used to remove a team member or to cancel a pending invitation within your account settings

EDIT TEAM MEMBER

To edit a team member, click the pencil icon. If the new member has not been confirmed, you can change the member's email address. However, you'l need to resend the invitation email to the updated address. If the member has been confirmed, only the member's role can be updated. After entering your changes, click the Save button.

Arrow pointing to the Edit button for a team member within your account settings

To edit a team member, click the pencil icon.

Arrow pointing to the Save button for a team member within your ZeroBounce account settings

After entering your changes, click the Save button.