FREE WEBINAR SERIESPART 7
Think blacklists only happen to careless senders? Think again. Even legitimate email programs can find themselves listed and dealing with sudden deliverability issues.
Join our team for a live session on how blacklists work, how mailbox providers use them, and what to do if your domain or IP is listed. We will break down which blacklists actually impact your deliverability and how to protect your sender reputation moving forward.
In this session, we will cover:
What email blacklists are and how they work
How to check if your IP or domain has been listed
Which blacklists can block delivery versus those that impact inbox placement
The key steps to request removal and prevent future listings
Common mistakes teams make when dealing with blacklist issues
We will walk through real-world scenarios to help you respond strategically and restore your deliverability with confidence.
No fluff. Just clear, practical guidance you can use right away.
Save your spot and bring your questions. We will wrap up with a live Q&A.
Heard you should warm up your email sending but not sure when or why? You're in the right place. Inbox Answers is our Q&A-friendly webinar series, and this episode tackles one of the most misunderstood topics in email deliverabilityⓘ.
Spam Complaints
What They Really Mean and How to Avoid Them
DMARC Decoded
How to Read (and Fix) Your DMARC Record
Ask Me Anything
Live Deliverability Q&A with the Experts
Email Metrics That Matter
Spot Red Flags Before You Get Blocked
Why Should I Use Subdomains for
Sending My Emails?
When Should I Do a Warm-up?
Luke Glasner
Director of Email Deliverabilityⓘ
Luke Glasner has been working in email marketing for 20 years. Currently, Luke is the Director of Email Deliverabilityⓘ at ZeroBounce, where he helps clients overcome challenges reaching the inbox. Prior to joining ZeroBounce, Luke worked as an independent consultant at Glasner Consulting for 15 years, with a focus on deliverability for the past decade, while continuing to explore his passion for email metrics and analysis.
At the Email Experience Council (eec, now part of ANA), Luke led the S.A.M.E. Project, an industry initiative aimed at the creation and adoption of industry standards for email metrics. The S.A.M.E. Project, launched in 2010, is currently used by ESPs worldwide to measure common email metrics. As an active member of Only Influencers, Luke volunteers on the OI Metrics Project and OI Diversity Committee. Luke Glasner earned his Master of Science in Integrated Marketing from New York University in 2011, with a concentration in Marketing Analytics.
Part 8
June 4, 2026
1 PM ET • 60 mins
SPF and DKIM are essential for strong email deliverability, but many senders aren’t fully confident in how they work or how to set them up correctly.
Join this session to learn the fundamentals of email authentication, how mailbox providers verify your identity, and how to properly configure and check your DNS records. You’ll walk away with the practical knowledge needed to protect your sender reputation and improve inbox placement.
Part 1
What They Really Mean and How to Avoid Them
October 9th
1 PM EST • 30 mins
Spam complaints kill your sender reputation – but most senders don’t know why they happen.
Watch NowPart 2
How to Read (and Fix) Your DMARC Record
November 13
1 PM EST • 30 mins
DMARC can be confusing – especially if your record is set to “reject,” sending your reports nowhere. We’ll walk through how to read a DMARC record line-by-line, troubleshoot common authentication issues, and set up a reporting path that actually helps you secure your emails.
Watch NowPart 3
Live Deliverability Q&A with the Experts
December 9
1 PM EST • 30 mins
Do you have a deliverability question that we or Google haven’t answered? Don’t miss our open-format session dedicated to your questions. No slides, no fluff. Just real, expert email advice from the ZeroBounce deliverability team.
Watch NowPart 4
Spot Red Flags Before You Get Blocked
January 22
1 PM EST • 30 mins
Open rates and click-throughs only tell half of your story. We’ll show you how to spot problems using bounce rate, identify spam traps, navigate complaint thresholds, and protect your domain reputation. Join this live walkthrough using real dashboards to learn how to monitor, identify, and act on issues before they escalate.
Watch NowPart 5
February 19
1 PM EST • 30 mins
Heard you should use subdomains but not sure why? You’re in the right place. Inbox Answers is our Q&A-friendly webinar series, and Episode 5 tackles one of the most misunderstood deliverability topics out there.
Watch NowPart 6
March 10
1 PM EST • 30 mins
Warmup isn’t just for new domains – it’s a powerful email strategy for enhancing deliverability, rebuilding reputations, and ensuring seamless platform transitions. But how does it all work? Join us as we bring our Deliverability Drop-In series to a close and explain how to warm up your domain, along with when to apply the process based on your specific goals.
Watch Now
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Yes, each session is free for anyone to attend.
