Customer Referral Program Terms & Conditions

IMPORTANT – READ CAREFULLY: BY CLICKING THE "I Agree to the ZeroBounce Customer Referral Program Terms & Conditions" CHECKBOX NEXT TO THE "Enroll today!" BUTTON, YOU EXPRESSLY AGREE TO BE BOUND BY, AND STRICTLY ADHERE TO, ALL OF THE TERMS OF THE AGREEMENT (INCLUDING THE ARBITRATION PROVISION). IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THE AGREEMENT, YOU ARE NOT PERMITTED TO PARTICIPATE IN THE ZEROBOUNCE CUSTOMER REFERRAL PROGRAM.

These Customer Referral Program Terms and Conditions (the "Customer Referral Program Terms" or the "Agreement") apply to your participation in the ZeroBounce Customer Referral Program (the "Program"). The Agreement is entered into on the date that you click the "I Agree to the Customer Referral Program Terms & Conditions" to indicate your electronic signature and consent to the Customer Referral Program Terms (the "Effective Date"), by and between Hertza L.L.C., doing business as ZeroBounce, a Nevada limited liability company with its principal place of business at 10 E. Yanonali St., Santa Barbara, California 93101 ("ZeroBounce" or "Us"), and you ("Customer" or "You"). Each party is individually referred to in these Customer Referral Program Terms as a "Party" and collectively as the "Parties."

In consideration of the benefits and obligations exchanged in the Customer Referral Program Terms, the Parties agree as follows:

1. Definitions.

"Affiliate" means any entity which directly or indirectly controls, is controlled by, or is under common control of a Party.

"Customer Referral Program Terms" mean these Customer Referral Program Terms and Conditions.

"Program" means the ZeroBounce Customer Referral Program.

"Program Dashboard" means the ZeroBounce Customer Referral Program dashboard.

"Referral" means a new user who purchases a ZeroBounce One Subscription, who is referred by Customer to ZeroBounce using Customer's Referral Link, and meets the additional requirements listed in the Customer Referral Program Terms.

"Referral Link" means the unique referral link provided to Customer by ZeroBounce in connection with the Program.

"Rewards" means the applicable reward which Customer becomes eligible to receive based on any successful Referral(s).

"Site" means www.ZeroBounce.net.

"ZeroBounce Hosted Service" means ZeroBounce's online services accessed via the Site, including but not limited to the ZeroBounce API software, email validationⓘ services, and deliverability toolkit services.

"ZeroBounce One Subscription" means an active subscription to the ZeroBounce One services, providing monthly credits for ZeroBounce's email validationⓘ, email finderⓘ, scoring, and domain search tools and services.

2. Eligibility. The Program is open to existing ZeroBounce customers, who are at least 18 years old, and who make at least one payment to ZeroBounce otherwise meet the minimum requirements for participation, as determined by ZeroBounce in its sole discretion. Any employees or contractors of ZeroBounce or any of ZeroBounce's Affiliate(s) are not eligible to participate in the Program.

3. How the Program Works. The Customer Referral Program allows Customer to recommend the ZeroBounce One Subscription to others and earn rewards for successful Referrals, specifically when a new user purchases a ZeroBounce One Subscription. A successful Referral occurs when: a) Customer uses its Referral Link to refer a new user to ZeroBounce; and b) the Referral makes a qualifying purchase of a ZeroBounce One Subscription, and all other eligibility conditions detailed in Section 4 below are met.

4. Referral Points. All Referrals will be tracked by ZeroBounce, using the Referral Link. The Referral Link has a 30-day cookie. Attribution of the Referral requires payment by the Referral to ZeroBounce, as noted below. For each Referral who makes a qualifying ZeroBounce One Subscription purchase: Customer is eligible to receive the applicable Reward listed below:

Customer is not eligible to receive Rewards for purchases made through any of its Affiliates' accounts, or any multiple accounts under its control or its Affiliates' control. To the extent there are multiple team member accounts under a Customer's account, Rewards are provided only to the owner/main account, as opposed to the individual team member accounts. Referrals must be genuine and made in good faith. Any fraudulent activity deemed by ZeroBounce in its sole discretion, will result in Customer's disqualification from the Program and forfeiture of any Rewards. Rewards are non-transferable and non-assignable.

5. Redemption of Rewards. Customer may elect to: a) withdraw Rewards; or b) convert Rewards into ZeroBounce Hosted Service credits through the Program Dashboard.

Withdraw Rewards

To the extent Customer elects to receive payment of its Rewards, Customer must separately agree to the applicable third party terms and conditions (e.g., PayPal or Wire), and provide any additional details required by the third party to receive payment. Further, the minimum payout is $10. Any balances below the minimum threshold of $10 will roll forward until Customer meets the minimum threshold.

Convert Rewards Into ZeroBounce Hosted Service Credits

Any Rewards earned can be converted into ZeroBounce Hosted Service credits.

For instance, $69 in Rewards yields 5000 ZeroBounce Hosted Service credits, plus an additional 20%= 6000

To the extent that Customer wishes to redeem its Reward for ZeroBounce Hosted Service credits, Customer must toggle the "apply to credits" option in the Program Dashboard. If the amount of Rewards are not available in Customer's account, any shortfall for ZeroBounce Hosted Service credits shall be billed to the Customer.

6. Termination. ZeroBounce reserves the right to cancel the Program at any time, and for any reason, without prior written notice to Customer. Customer may terminate its participation in the Program at any time by discontinuing its use of the Program. ZeroBounce may terminate Customer's participation in the Program if in ZeroBounce's sole discretion, Customer commits a material breach of these Customer Referral Program Terms or otherwise fails to comply with these Customer Referral Program Terms. In the event of such termination, any rewards earned by Customer up to and including the date of termination will be forfeited.

7. Limitation of Liability. NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND ARISING FROM CUSTOMER'S USE OF THE PROGRAM. ZEROBOUNCE'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE CUSTOMER REFERRAL PROGRAM TERMS UNDER ANY THEORY OF LIABILITY IS LIMITED TO THE TOTAL AMOUNT OF REWARDS PAID OR PAYABLE TO CUSTOMER THROUGH ITS PARTICIPATION IN THE PROGRAM.

8. OFAC Compliance. Customer represents and warrants that it is: (i) not a resident of a country sanctioned by the Office of Foreign Assets Control, Department of the Treasury ("OFAC"); (ii) not currently identified on the Specially Designated Nationals and Blocked Persons List maintained by OFAC and/or on any other similar list maintained by the OFAC pursuant to any authorizing statute, executive order or regulation; (iii) not a person or entity with whom a citizen of the United States is prohibited to engage in transactions by any trade embargo, economic sanction, or other prohibition of United States law, regulation, or executive order of the President of the United States; (iv) not engaged in any activity or conduct that would breach any anti-corruption laws or anti-money laundering laws; and (v) not currently under investigation by any governmental authority for alleged criminal activity relating to the OFAC, Patriot Act Offenses, anti-corruption laws or anti-money laundering laws.

9. Notice. ZeroBounce may give notice and provide updates to Customer regarding the Program through the Program Dashboard.

10. Modifications. ZeroBounce reserves the right to alter or revise the Customer Referral Program Terms, including but not limited to the tiers, and any Rewards, by giving Customer thirty (30) days' notice of the changes to be made, via email and/or the Program Dashboard. Customer's continued use of the Program after the changes become effective means that it has accepted the revised terms. If Customer does not agree to accept the changes, Customer's sole remedy shall be to discontinue its use of the Program.

11. Force Majeure. Notwithstanding anything herein to the contrary, the Parties shall not be liable for any delays or failure in performance caused by circumstances beyond the reasonable control of the performing Party, such as wars or insurrections, acts of government, strikes, fires, floods, earthquakes, work stoppages, epidemic, pandemic, embargoes, and any other event beyond the reasonable control of the Party whose performance is affected.

12. Relationship of Parties. No joint venture, partnership, employment, or agency relationship exists between Customer and Provider as a result of this Agreement.

13. Assignment. These Customer Referral Program Terms may not be assigned by either Party without the prior written consent of the other Party, which will not be unreasonably withheld, but may be assigned without the other Party's consent to (i) a parent or subsidiary; (ii) an acquirer of assets or equity; or (iii) a successor by merger. Any purported assignment in violation of this section will be void.

14. Governing Law. The Customer Referral Program Terms shall be construed in accordance with and governed by the laws of the State of Nevada, without regard to principles of conflict of laws.

15. Arbitration. Any claim or controversy arising out of or related to these Customer Referral Program Terms, or the breach thereof, and/or the use of the Program and/or use of the Program Dashboard shall be settled by binding arbitration administered by JAMS in accordance with its Comprehensive Arbitration Rules and Procedures. Arbitration hereunder shall be conducted by one neutral arbitrator appointed by JAMS. The place of arbitration shall be Las Vegas, Nevada. The United States Federal Arbitration Act shall govern the interpretation, enforcement, and proceedings pursuant to this arbitration clause. Any disputes, including any threshold disagreement about the arbitrability of any claim, shall be delegated to the arbitrator (and not a court). In no event shall the arbitrator have any authority to award punitive or other damages not measured by the prevailing Party's actual damages, except as may be required by statute. In no event shall the arbitrator determine or award any alternative allocation of costs and expenses, including any attorneys' fees, unless a statute specifically authorizes such an award. The Parties' respective responsibilities to pay any JAMS filing, administrative, and the arbitrator's fees will be solely in accordance with the JAMS Comprehensive Arbitration Rules and Procedures. Except as otherwise provided herein and irrespective of the outcome of arbitration, each Party shall bear its own costs and expenses, including its own attorneys' fees. Judgment upon the arbitration award may be entered in any court having jurisdiction thereof. You agree and submit to the personal jurisdiction and venue of any such court of competent jurisdiction. In the event that this arbitration clause is deemed to be invalid or otherwise unenforceable or illegal, the remaining terms of this Agreement shall remain in full force and effect. YOU SHALL HAVE THIRTY (30) DAYS TO OPT OUT OF THIS ARBITRATION SECTION BY PROVIDING WRITTEN NOTICE TO US. AFTER THIRTY (30) DAYS, THE TERMS OF THIS SECTION HEREBY BECOME FINAL AND BINDING.

16. E-Sign Consent. By entering the information requested in the prompts and/or fields on the Site to participate in the Program and clicking "I Agree to the Customer Referral Program Terms & Conditions" (or a similarly worded button), You confirm that you intend to sign and adopt such as your electronic signature; and consent and agree that ZeroBounce may provide You with electronic communications and disclosures (collectively, "Communications") via email at the email address You provided at the time of sign up; and that your electronic signature on agreements and documents has the same effect as if you signed them in writing. You have the right to withdraw consent: to withdraw your consent at no charge, You may email ZeroBounce at support@zerobounce.net. Withdrawal of your consent may result in termination of your access to the Program. Any withdrawal will be effective only after a reasonable period of time for us to process the withdrawal. You are responsible for providing us with true and accurate information, including your contact information, and may update your information by emailing us. To access and retain the Communications, You will need the following: computer or mobile device with access/use of the internet or mobile connectivity and an operating system capable of receiving, accessing, and displaying Communications; a supported internet browser; sufficient storage space to save Communications and/or a printer to print them; and a valid email account and software to access such email account. You have the right to receive Communications in paper or in nonelectronic form. Please contact ZeroBounce at support@zerobounce.net to request a paper copy of any Communications at no charge. A request will not be treated as a withdrawal of consent to receive electronic Communications.

17. Severability. If any provision of these Customer Referral Program Terms are held by a court of competent jurisdiction to be invalid or unenforceable, then such provision will be construed to reflect the intentions of the invalid or unenforceable provision, with all other provisions remaining in full force and effect.

18. Waiver. The failure of ZeroBounce to enforce any right or provision in this Agreement will not constitute a waiver of such right or provision unless acknowledged and agreed to by ZeroBounce in writing.

19. Entire Agreement. These Customer Referral Program Terms comprise the entire agreement between Customer and ZeroBounce regarding the Program and supersedes all prior or contemporaneous negotiations, discussions, or agreements, whether written or oral, between the Parties regarding the subject matter contained herein.

20. Contact Us. For any questions regarding the Program, please contact support@zerobounce.net.

Last Revised: May 27, 2026