Terms & Conditions

IMPORTANT – READ CAREFULLY: BY CLICKING THE “Sign Up” BUTTON, OR BY ACCESSING OR OTHERWISE USING ANY PART OF THE ZEROBOUNCE HOSTED SERVICE PROVIDED, YOU EXPRESSLY AGREE TO BE BOUND BY, AND STRICTLY ADHERE TO, ALL OF THE TERMS OF THE AGREEMENT (INCLUDING THE ARBITRATION PROVISION). IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THE AGREEMENT, DO NOT ACCESS OR USE ANY PART OF THE ZEROBOUNCE HOSTED SERVICE.

The Terms and Conditions of Use Agreement (“Agreement”) is entered on today’s date (the “Effective Date”), by and between Hertza L.L.C., doing business as ZeroBounce, a Nevada limited liability company with its principal place of business at 10 E. Yanonali St., Santa Barbara, California 93101 (“ZeroBounce” or “Provider”), and you (“Customer”). Each party is individually referred to in this Agreement as a “Party” and collectively as the “Parties.”

In consideration of the benefits and obligations exchanged in this Agreement, the Parties agree as follows:

1. Definitions.

“Affiliate” means any entity which directly or indirectly controls, is controlled by, or is under common control of a Party.

“Agreement” means these Terms and Conditions of Use, together with any attached Schedules and any referenced documents incorporated herein.

“Content” means the information, documents, spreadsheets, and products made available to Customer through the ZeroBounce Hosted Service.

“Customer Registration Data” means any data, information, or material provided by Customer to ZeroBounce during the registration process for the ZeroBounce Hosted Service. Customer Registration Data collected may include Customer’s first name, last name, company name, gender, city, state, country, Internet Protocol (IP) address information, billing information, website, and the Customer’s email address.

“Customer Validation Data” means any data which Customer sends to ZeroBounce via the ZeroBounce Hosted Service to be processed. Customer Validation Data includes single email addresses and/or lists (txt files) of email addresses to be validated through the ZeroBounce Hosted Service. Customer Validation Data may also include any data which Customer shares with ZeroBounce by electing to use the ZeroBounce Hosted Service.

“ZeroBounce Hosted Service” means Provider’s online services accessed via the Site, including the ZeroBounce API software, and the Content which Customer is being granted access to under this Agreement. The ZeroBounce Hosted Service includes Provider’s email validationⓘ services and deliverability toolkit services, as further described below.

“Intellectual Property Rights” means patent rights, design rights, copyrights, trademarks, service marks, trade names, domain name rights, mask work rights, know-how and trade secret rights, and all other intellectual property rights, derivatives thereof as well as other forms of protection of a similar nature.

“Provider Technology” means all Provider proprietary technology made available to Customer in providing the ZeroBounce Hosted Service.

“Site” means www.zerobounce.netto find more details about URL

2. License Grant & Restrictions. Subject to Customer’s material compliance with this Agreement and payment of all fees and charges related to its use of the ZeroBounce Hosted Service, Provider hereby grants Customer a revocable, non-exclusive, and non-transferable, worldwide right to use the ZeroBounce Hosted Service, solely for its own internal business purposes and use.

Email validationⓘ services. The license granted hereunder permits Customer to upload Customer Validation Data to the ZeroBounce Hosted Service and download files provided to Customer via the ZeroBounce Hosted Service containing Customer Validation Data.

“Deliverability Toolkit” services. The license granted hereunder also permits Customer to utilize inbox tester and email server testerⓘ tools made available through the ZeroBounce Hosted Service. Customer’s ability to use these “Deliverability Toolkit” services will be limited based on Customer’s subscription and tier level.

Customer agrees not to: (i) license, sublicense, sell, resell, transfer, assign, distribute, provide access to, or otherwise make the ZeroBounce Hosted Service available to any third party; (ii) modify or make derivative works based upon the ZeroBounce Hosted Service; or (iii) decompile, disassemble, or reverse engineer the ZeroBounce Hosted Service, or permit or assist any third party to do so. Customer will not: (i) knowingly use the ZeroBounce Hosted Service or Provider Technology to send unsolicited email, including, without limitation, promotions, or advertisements for products or services or send email, including any content, in violation of applicable law; (ii) knowingly send or store infringing, obscene, libelous or otherwise unlawful or tortious material to the ZeroBounce Hosted Service; (iii) knowingly upload, or otherwise send or store material containing viruses, worms, Trojan horses or other harmful computer code, files, or programs to or from the ZeroBounce Hosted Service; (iv) interfere with or disrupt the integrity or performance of the ZeroBounce Hosted Service; (v) attempt to gain unauthorized access to the ZeroBounce Hosted Service or its systems or networks; or (vi) use the ZeroBounce Hosted Service in violation of applicable law.

3. Customer Responsibilities. Customer is responsible for all activity occurring under Customer’s account, including its right to use the Customer Validation Data and submit the same through the ZeroBounce Hosted Service, and will abide by all applicable laws, treaties and regulations in connection with its use of the ZeroBounce Hosted Service. Customer accepts full responsibility for its use of the ZeroBounce Hosted Service and any results obtained from such use, including but not limited to any actions taken with its Customer Validation Data after use of the ZeroBounce Hosted Service.

4. Customer’s Data. Provider may use Customer Registration Data and Customer Validation Data to provide the ZeroBounce Hosted Service and to support Customer’s use of the ZeroBounce Hosted Service. Provider may also use and share Customer Registration Data with its third party partners to market additional and/or integrating services that may be of interest to Customer. Customer agrees that Provider may cache and store results generated through the ZeroBounce Hosted Service. Furthermore, Provider shall maintain all data in accordance with its Privacy Policy.

Customer Registration Data. Customer Registration Data may be retained by Provider for the duration of Customer’s account with ZeroBounce.

Customer Validation Data. Customer Validation Data is Customer’s proprietary and confidential information (“Confidential Information” as further defined below) and will not be accessed, used or disclosed by Provider except for the limited purposes expressly noted herein. Customer has sole responsibility for the accuracy, legality, reliability, and intellectual property ownership in the Customer Validation Data. Customer Validation Data uploaded by Customer to Provider via the ZeroBounce Hosted Service, the Site, or otherwise submitted to Provider in conjunction with the ZeroBounce Hosted Service, including but not limited to CSV or TXT files, may be stored by Provider encrypted with a password for a period of thirty (30) days following Provider’s processing in connection with the ZeroBounce Hosted Service. Notwithstanding the foregoing, Customer shall have and retain sole ownership of any and all Customer Validation Data. Customer has the option to manually delete all Customer Validation Data at any time through the Customer dashboard.

5. Use of Identifying Information. Customer consents to being identified by Provider as a customer on the Site and on any of Provider’s promotional material. Customer further consents to Provider’s use of its logo for such limited purposes.

6. Intellectual Property Ownership. Provider owns all right, title and interest, including all related Intellectual Property Rights, in and to the Provider Technology, Content, and the ZeroBounce Hosted Service. Provider expressly reserves all right, title, and interest in and to the Provider Technology, Content, and the ZeroBounce Hosted Service, including, without limitation, any derivatives, improvements, enhancements or extensions conceived, reduced to practice or otherwise developed by Provider, together with any Intellectual Property Rights, or federal or state rights, pertaining thereto. Provider also expressly reserves any and all rights not expressly and explicitly granted in this Agreement, including, but not limited to, its right to license the Provider Technology, Content, and ZeroBounce Hosted Service. This Agreement is not a sale and does not convey any rights of ownership in the ZeroBounce Hosted Service. Customer’s rights hereunder are strictly limited as set forth herein. Customer acquires no right, title, or interest therein other than the right to use the ZeroBounce Hosted Service in accordance with this Agreement.

7. Confidentiality. Customer acknowledges that the Provider Technology, Content, and the ZeroBounce Hosted Service contain valuable trade secrets and confidential information (“Confidential Information”) of Provider, including but not limited to, the architecture and functionality of such Provider Technology, Content, and the ZeroBounce Hosted Service; and the appearance, organization, design, content, and flow of the ZeroBounce Hosted Service. Customer agrees not to share, disclose or transfer, and not to permit a third party to share, disclose or transfer any of Provider’s Confidential Information. Provider acknowledges that Customer Registration Data and Customer Validation Data is Customer’s Confidential Information. Customer agrees to Provider’s use of such Customer Registration Data and Customer Validation Data in accordance with this Agreement. The Parties will use reasonable diligence and in no event less than the degree of care which the Parties will use in respect to their Confidential Information to prevent the unauthorized disclosure, reproduction or distribution of such Confidential Information to any other individual, corporation or entity. Such Confidential Information will exclude: (a) information that is already in the public domain; (b) information already known to the receiving Party, as of the date of the disclosure, unless the receiving Party agreed to keep such information in confidence at the time of its original receipt; (c) information hereafter obtained by the receiving Party, from a source not otherwise under an obligation of confidentiality with the disclosing Party; (d) information independently developed without any use or reference to Confidential Information; and (e) information that the receiving Party is obligated to produce under order of a court of competent jurisdiction, provided that the receiving Party promptly notifies the disclosing Party of such an event so that the disclosing Party may seek an appropriate protective order.

8. Privacy and Site Terms of Use. Provider’s Privacy Policy and the Terms of Use applicable to use of our Site (“Site Terms of Use”) are available at https://www.zerobounce.net/privacy-policy/ to find more details about URL. The referenced Privacy Policy and the Site Terms of Use in existence at the time of the signing of this Agreement are incorporated into and made part of this Agreement. In the event of a conflict between the terms herein and those contained in the Privacy Policy or the Site Terms of Use, the terms of this Agreement shall control to the extent of the conflict. Provider may modify its Privacy Policy and the Site Terms of Use in its reasonable discretion from time to time, without any notice to Customer.

9.Business Associate Agreement. To the extent that Customer is in the healthcare industry and/or there will be any transfer of Protected Health Information pursuant to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the Health Information Technology for Economic and Clinical Health Act, Title XIII of Division A and Title IV of Division B of the American Recovery and Reinvestment Act of 2009, Pub. L. 111-5 (“HITECH”), and their implementing regulations set forth at 45 C.F.R. Parts 160 and 164 (the “HIPAA Rules”), Customer is required to sign the Business Associate Agreement, which shall be incorporated into and made part of this Agreement.

10. Charges and Payment of Fees. 

11. Subscription Cancellation Policy. Unless otherwise agreed to by the Parties, the ZeroBounce Hosted Service is made available on a month-to-month subscription basis. Customer may cancel its subscription at any time by logging into its account and navigating to the billing section of the account; locating the subscription it wishes to cancel and clicking the cancel button; selecting the reason for cancellation and confirm. Customer may also cancel by contacting support at support@zerobounce.net for assistance to cancel its subscription. The cancellation will be processed for the next scheduled bill date. No refunds are provided for any charges incurred or processed prior to Customer’s cancellation of its subscription.

12. Termination. A Party may immediately terminate this Agreement for any reason or no reason at all. Customer may terminate this Agreement at any time by discontinuing its use of the ZeroBounce Hosted Service. Any breach of Customer’s payment obligations or unauthorized use of the ZeroBounce Hosted Service will be deemed a material breach of this Agreement. Provider may terminate this Agreement, Customer’s account, or Customer’s use of the ZeroBounce Hosted Service if in Provider’s sole discretion, Customer commits a material breach of this Agreement or otherwise fails to comply with this Agreement. In the event of such termination, Customer will not be entitled to any refund whatsoever and its credits will be forfeited.

13. Representations & Warranties. Each Party represents and warrants that it has the legal power and authority to enter into this Agreement. Customer represents and warrants that: (a) it has the right and authority to use the Customer Validation Data and submit the same through the ZeroBounce Hosted Service; and (b) it will abide by all applicable laws, treaties and regulations in connection with its use of the ZeroBounce Hosted Service. Provider represents and warrants that: (a) it has the right and authority to make the ZeroBounce Hosted Service and Provider Technology available to Customer as authorized expressly by this Agreement; (b) it will provide the ZeroBounce Hosted Service and Provider Technology in a manner consistent with general industry standards; (c) it will use best efforts to detect software viruses and other undesirable components and will promptly take all reasonable steps to remove or neutralize any such components; and (d) it will use leading commercial encryption technology designed to encrypt Customer Validation Data in its possession.

14. Mutual Indemnification. Customer will indemnify, defend and hold Provider, and each of its Affiliates, officers, directors, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses arising out of or in connection with: (a) a claim by a third party alleging that Provider’s use of the Customer Validation Data in conjunction with the ZeroBounce Hosted Service to Customer in accordance with Customer’s instructions violates any applicable law, or was unauthorized or that it exceeded the scope of the individual’s authorization by using the ZeroBounce Hosted Service to validate such Customer Validation Data, provided in any such case that Provider (i) promptly gives Customer written notice of the claim; (ii) gives Customer sole control of the defense and settlement of the claim; and (iii) provides Customer all available information and assistance. Provider will indemnify, defend and hold Customer and Customer Affiliates, officers, directors, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses arising out of or in connection with: (a) a claim by a third party alleging that the ZeroBounce Hosted Service directly infringes an Intellectual Property Right of a third party; provided that Customer (i) promptly gives written notice of the claim to Provider; (ii) gives Provider sole control of the defense and settlement of the claim; and (iii) provides Provider all available information and assistance.

15. Disclaimer. THE REPRESENTATIONS AND WARRANTIES PROVIDED IN THIS AGREEMENT ARE PROVIDER’S COMPLETE AND EXCLUSIVE REPRESENTATIONS AND WARRANTIES. PROVIDER DISCLAIMS ALL OTHER REPRESENTATIONS, WARRANTIES AND GUARANTIES OF ANY KIND. EXCEPT AS PROVIDED HEREIN, THE ZEROBOUNCE HOSTED SERVICE IS PROVIDED ON AN “AS IS”, “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO WARRANTIES AS TO TITLE OR INFRINGEMENT OR THIRD PARTY RIGHTS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PROVIDER DOES NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS CUSTOMER MAY OBTAIN BY USING THE ZEROBOUNCE HOSTED SERVICE. PROVIDER DOES NOT WARRANT THAT ACCESS TO OR USE OF THE ZEROBOUNCE HOSTED SERVICE WILL BE UNINTERRUPTED OR ERROR FREE. PROVIDER EXPRESSLY DISCLAIMS ANY INDEMNIFICATION FOR ANY CLAIMS OR ACTIONS BROUGHT AGAINST CUSTOMER BASED ON, OR AS A RESULT OF, OR IN CONNECTION WITH ANY INACURRACY, OMISSION, DEFECT OR MISTAKE IN THE ZEROBOUNCE HOSTED SERVICE, OR CUSTOMER’S USE THEREOF.

16. Limitation of Liability. EXCEPT FOR CLAIMS ARISING UNDER A PARTY’S OBLIGATIONS OF CONFIDENTIALITY OR INDEMNIFICATION UNDER THIS AGREEMENT, NEITHER PARTY’S AGGREGATE LIABILITY WILL EXCEED THE AMOUNT ACTUALLY PAID BY CUSTOMER TO PROVIDER IN THE SIX (6) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM, AND NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND ARISING FROM CUSTOMER’S USE OF THE ZEROBOUNCE HOSTED SERVICE. NOTWITHSTANDING THE FOREGOING, PROVIDER’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT UNDER ANY THEORY OF LIABILITY IS LIMITED TO THE AMOUNT OF FEES CUSTOMER HAS PAID TO USE THE ZEROBOUNCE HOSTED SERVICE IN THE PRECEDING TWELVE (12) MONTHS.

17. OFAC Compliance. You represent and warrant that you are: (i) not a resident of a country sanctioned by the Office of Foreign Assets Control, Department of the Treasury (“OFAC”); (ii) not currently identified on the Specially Designated Nationals and Blocked Persons List maintained by OFAC and/or on any other similar list maintained by the OFAC pursuant to any authorizing statute, executive order or regulation; (iii) not a person or entity with whom a citizen of the United States is prohibited to engage in transactions by any trade embargo, economic sanction, or other prohibition of United States law, regulation, or executive order of the President of the United States; (iv) not engaged in any activity or conduct that would breach any anti-corruption laws or anti-money laundering laws; and (v) not currently under investigation by any governmental authority for alleged criminal activity relating to the OFAC, Patriot Act Offenses, anti-corruption laws or anti-money laundering laws.

18. Notice. Provider may give notice to Customer through Customer’s e-mail address on record with Provider.

19. Modifications. Except as to changes to Provider’s Privacy Policy and any revisions that are required by applicable law, Provider reserves the right to alter or revise the terms of this Agreement by giving Customer thirty (30) days’ notice of the changes to be made. Customer’s continued use of the ZeroBounce Hosted Service after the changes become effective means that it has accepted the revised terms. If Customer does not agree to accept the changes, Customer’s sole remedy shall be to discontinue its use of the ZeroBounce Hosted Service.

20. Force Majeure. Notwithstanding anything herein to the contrary, the Parties shall not be liable for any delays or failure in performance caused by circumstances beyond the reasonable control of the performing Party, such as wars or insurrections, acts of government, strikes, fires, floods, earthquakes, work stoppages, epidemic, pandemic, embargoes, and any other event beyond the reasonable control of the Party whose performance is affected.

21. Relationship of Parties. No joint venture, partnership, employment, or agency relationship exists between Customer and Provider as a result of this Agreement.

22. Assignment. This Agreement may not be assigned by either Party without the prior written consent of the other Party, which will not be unreasonably withheld, but may be assigned without the other Party’s consent to (i) a parent or subsidiary; (ii) an acquirer of assets or equity; or (iii) a successor by merger. Any purported assignment in violation of this section will be void.

23. Governing Law. This Agreement shall be construed in accordance with and governed by the laws of the State of Nevada, without regard to principles of conflict of laws.

24. Arbitration. Except for injunctive relief claims related to data or privacy breaches, any claim or controversy arising out of or related to this Agreement, or the breach thereof, and/or the use of the ZeroBounce Hosted Service shall be settled by binding arbitration administered by JAMS in accordance with its Comprehensive Arbitration Rules and Procedures. Arbitration hereunder shall be conducted by one neutral arbitrator appointed by JAMS. The place of arbitration shall be Las Vegas, Nevada. The United States Federal Arbitration Act shall govern the interpretation, enforcement, and proceedings pursuant to this arbitration clause. Any disputes, including any threshold disagreement about the arbitrability of any claim, shall be delegated to the arbitrator (and not a court). In no event shall the arbitrator have any authority to award punitive or other damages not measured by the prevailing party’s actual damages, except as may be required by statute. In no event shall the arbitrator determine or award any alternative allocation of costs and expenses, including any attorneys’ fees, unless a statute specifically authorizes such an award. The Parties’ respective responsibilities to pay any JAMS filing, administrative, and the arbitrator’s fees will be solely in accordance with the JAMS Comprehensive Arbitration Rules and Procedures. Except as otherwise provided herein and irrespective of the outcome of arbitration, each party shall bear its own costs and expenses, including its own attorneys’ fees. Judgment upon the arbitration award may be entered in any court having jurisdiction thereof. You agree and submit to the personal jurisdiction and venue of any such court of competent jurisdiction. In the event that this arbitration clause is deemed to be invalid or otherwise unenforceable or illegal, the remaining terms of this Agreement shall remain in full force and effect. YOU SHALL HAVE THIRTY (30) DAYS TO OPT OUT OF THIS ARBITRATION SECTION BY PROVIDING WRITTEN NOTICE TO US. AFTER THIRTY (30) DAYS, THE TERMS OF THIS SECTION HEREBY BECOME FINAL AND BINDING.

25. E-Sign Consent. By entering the information requested in the prompts and/or fields on the Site to Create Your Account and clicking “Sign up free” (or a similarly worded button), you confirm that you intend to sign and adopt such as your electronic signature; and consent and agree that Provider may provide you with electronic communications and disclosures (collectively, “Communications”) via email at the email address You provided at the time of sign up; and that your electronic signature on agreements and documents has the same effect as if you signed them in writing. You have the right to withdraw consent: to withdraw your consent at no charge, you may email us at support@zerobounce.net. Withdrawal of your consent may result in termination of your access to the Site. Any withdrawal will be effective only after a reasonable period of time for us to process the withdrawal. You are responsible for providing us with true and accurate information, including your contact information, and may update your information by emailing us. To access and retain the Communications, you will need the following: computer or mobile device with access/use of the internet or mobile connectivity and an operating system capable of receiving, accessing, and displaying Communications; a supported internet browser; sufficient storage space to save Communications and/or a printer to print them; and a valid email account and software to access such email account. You have the right to receive Communications in paper or in nonelectronic form. Please contact Us at support@zerobounce.net to request a paper copy of any Communications at no charge. A request will not be treated as a withdrawal of consent to receive electronic Communications.

26. Severability. If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision will be construed to reflect the intentions of the invalid or unenforceable provision, with all other provisions remaining in full force and effect.

27. Waiver. The failure of Provider to enforce any right or provision in this Agreement will not constitute a waiver of such right or provision unless acknowledged and agreed to by Provider in writing.

28. Amendment. No amendment or modification of any provision of this Agreement shall be effective unless in writing and executed by both Parties.

29. Entire Agreement. This Agreement comprises the entire agreement between Customer and Provider and supersedes all prior or contemporaneous negotiations, discussions, or agreements, whether written or oral, between the Parties regarding the subject matter contained herein.

Last Revised: October 1, 2025