AI Security at ZeroBounce
At ZeroBounce, we take a proactive and transparent approach to securing our AI systems. Our commitment is grounded in real-time monitoring, strict adherence to company-wide policies, and a rigorous validation process.
Post-Deployment Monitoring & Governance
All AI deployments are continuously monitored in real time. User inputs are retained for 30 days in accordance with our global data policy, after which they are securely deleted. Systems for appeal, override, decommissioning, incident response, and change management follow established company-wide security protocols.
Content Validation & Bias Mitigation
We ensure our AI generates accurate and responsible content by restricting input data to thoroughly vetted public sources—namely, our website and official documentation. Each AI release undergoes rigorous validation to mitigate risks like bias or hallucination.
Intrusion Detection & Security Controls
ZeroBounce AI systems are engineered with strong defenses against prompt injection, prompt priming, and model tampering. Our architecture prevents any unauthorized access or modification of prompts or models.
Transparency & Explainability
A built-in debug mode provides insights into the AI’s decision-making process, offering visibility into the data reviewed and increasing trust through explainability.
Data Handling & Protection
We do not ingest private or user-submitted datasets into our AI systems—only public data is used. Sensitive company data remains protected behind corporate firewalls and VPNs. Data deletion follows the same 30-day retention rule as the rest of the organization.
Threat Resistance & Risk Management
Threats like data poisoning or model inversion are not considered relevant due to the nature of our public data sources. However, all identified risks are documented and regularly assessed by our Quality Assurance team to ensure continued safety.
In-House AI Infrastructure
All AI models and infrastructure are developed and maintained in-house. We do not rely on third-party vendors, eliminating external exposure and ensuring full control over our AI ecosystem.
Leader in Email Validations
ZeroBounce is a leading online email validation system created to ensure that companies sending complex and high volume emails avoid deliverability issues. The system works by reducing and eliminating invalid, abuse, complaint, inactive, and spam-trap email addresses. These are email addresses that will either bounce or contribute to ruining your sending reputation. ZeroBounce also provides IP address validation and verification of key recipient demographics and has the ability to add missing information on certain emails, such as the name, gender and location of the owner.
We created a guide to help you navigate everything you need to be aware of when sending emails. It's the most comprehensive guide you'll find on the internet and we offer it for free, without any restrictions. You can read it here: THE COMPLETE GUIDE TO IMPROVE INBOX AND DELIVERABILITY
ZeroBounce is the most secure email validation system you can find. For us, the protection of your data comes first, so we don't cut cost in keeping it safe. We are registered with the BBB and approved for the EU Data Privacy Framework (DPF). We maintain enterprise contracts with all of our vendors, we operate our own data center and own our servers and hardware. We don't use third-party services, like Amazon, Azure, and other cloud services providers, to store your data.
GETTING STARTED
We'll get you up and validating with us really fast! Simply click this link for a walk-through on our validation service:
Validation Process
ZEROBOUNCE
California: 10 E Yanonali St, Santa Barbara, CA, 93101, US
Sales: 1-888-500-9521 (9-5 PST)
Email: office@zerobounce.net
Technical Support 24/7 (only via email): support@zerobounce.net
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