Validation Process FAQs

• Q:Do I have to register on the website to use the service?
  A:No! Luckily, we have a single email verifier on the front page of our website. Check it out!
• Q:What is the minimum amount of records that I can validate?
  A:Well, more is better than less, but the minimum purchase that we allow is 2,000 emails.
• Q:For how long can I use the credits I purchase?
  A:Forever! ZeroBounce credits never expire. You can use them when and however you like.
• Q:If I didn't get my registration email, what should I do?
  A:If you haven't received your registration email yet, check your junk or spam folder. Be patient - sometimes it can take a few minutes for the email to reach you.
• Q:Can I use my credits in order to verify in real-time with your API?
  A:This may seem like a leading question, but YES! You can absolutely use our API for your website forms or other creative ways to filter your email lists from the source. You can find instructions on how to do this here.

For more information on how to improve your email campaigns, check out our Complete Guide to Improve Inbox and Deliverability

FILE OR API: WHICH SHOULD I USE?If you need real time validations -- for example, if you want to verify your users' email addresses during the sign up process and reject them if they are invalid -- the API is going to be the faster and easier choice. If you need to validate lists, either as a one off or once every few days/weeks, then it's easier to use the browser and upload all your emails at once.