RESET YOUR PHONE FOR TWO-FACTOR AUTHENTICATION

If you no longer have access to the devices where you installed the authenticator app, don't worry, your account is still secure!

Reset instructions for Authy: In order to reset your phone at Authy, just follow these instructions.

Reset instructions for Google Authenticator:

When you first setup Two-Factor Authentication, you received a backup code. You will need that code in order to reset your phone for Google Authenticator.

You will be emailed a google Autentificator QR Code

• Install Google Authenticator
• Choose 'Manual Entry'
• Enter your email that you use to sign in on ZeroBounce account.
• Enter your backup code.
• Congratulations! You now have successfully resync your new phone with ZeroBounce Two-Factor authentication.