RESET YOUR PHONE FOR TWO-FACTOR AUTHENTICATION
RESET YOUR PHONE FOR TWO-FACTOR AUTHENTICATION
If you no longer have access to the devices where you installed the authenticator app, don't worry, your account is still secure!
Reset instructions for Authy: In order to reset your phone at Authy, just follow these instructions.
Reset instructions for Google Authenticator:
When you first setup Two-Factor Authentication, you received a backup code. You will need that code in order to reset your phone for Google Authenticator.

You will be emailed a google Autentificator QR Code
- Install Google Authenticator
- Choose 'Manual Entry'
- Enter your email that you use to sign in on ZeroBounce account.
- Enter your backup code.
- Congratulations! You now have successfully resync your new phone with ZeroBounce Two-Factor authentication.