ZeroBounce vs. NeverBounce

Finding the best email verifier for your business can be difficult – there are so many to choose from. How can you determine which one is the right email validation system for your business? If you’re trying to decide between ZeroBounce and NeverBounce, we’re here to give you a hand.

ZeroBounce vs. NeverBounce: which one’s better?

You know your email list needs a scrub and that you need to find a good email cleaning service. If you landed here, you’ve probably narrowed down your choices to ZeroBounce and NeverBounce. Similar names, similar platforms – but is one better than the other?

We’ll let you decide. Using information available on the NeverBounce platform, we compiled a list of common features and significant differences.

Let’s take a look at pricing first. NeverBounce charges $50 to validate 10,000 email contacts, while ZeroBounce costs $65 for the same. However ZeroBounce provides more for your money, like abuse email detection, toxic domain detection, 24/7 support and more.

Both email verification services can identify and remove:

• invalid email addresses

• spam traps

• disposable (or temporary) emails

• catch-all emails

ZeroBounce, also identifies known complainers – people who tend to report many messages as spam. To protect your sender reputation and avoid the risk of landing in spam, it’s best to remove these abuse emails.

Another useful feature ZeroBounce offers – at no extra cost – is email list enhancement. Where available, the service will add missing data to your list, such as names, genders, location, and IP. This data allows for better segmentation and targeting, and it’s not available at NeverBounce.

Get insights into your email subscribers’ activity

Need additional info to fine-tune your targeting? ZeroBounce’s Activity Data has you covered. It’s a tool that gives you insights into your subscribers’ email activity, so you can discover your best prospects.

Activity Data checks which of your subscribers has opened, clicked, forwarded, or unsubscribed from an email. Then, it places that action into a timeframe of 30 to 365 days to determine when the last activity took place.

It’s a feature many ZeroBounce customers find helpful – and it’s something NeverBounce does not provide.

Free deduplication at both ZeroBounce and NeverBounce

Keeping duplicate email addresses in your list is more than a waste of resources. Getting the same email from you twice may prompt some of your subscribers to hit the “mark as spam” button. That’s a risk to your sender reputation and deliverability.

The good news is both ZeroBounce and NeverBounce remove duplicates from your list at no cost.

Also, ZeroBounce and NeverBounce both offer free credits so you can take the two email checkers for a spin. While NeverBounce doesn’t state how many free credits you can get, ZeroBounce gives you 100 as soon as you create an account. We then replenish your account with 100 free credits every month, along with free email deliverability tests.

Customer support is limited at NeverBounce

You may be new to email verification, and sometimes, a little help can go a long way. If you decide to clean your list with ZeroBounce, you can count on round-the-clock support from our 15+ email geeks. Not only will they answer any questions you may have about our service, but they can give you precious tips on landing your emails in the inbox.

Does NeverBounce do the same? Probably, but they don’t have 24/7 support like we do. The company’s Support team is available by live chat, email, and phone only between 9 am to 6 pm EST.

Check out the table below to see the main differences between the two services.