Are My Emails Stored After Verification?
ZeroBounce never stores your email data. At no point can a ZeroBounce employee review your data or results without your consent. Your emails only interact with ZeroBounce tools for verification. Then, those emails and the email validation results are placed into an encrypted file with an encryption key only you receive.
How long do I have to download email verification results?
Your encrypted email verification results file is available for download 30 days after validation. ZeroBounce will also email you when your file is a few days from auto-deletion.
How is my email validation results file secured?
All email validation results files are stored in encrypted folders. To open this encrypted file, you will require the one-time encryption key delivered to you via your account when the verification process is complete.
ZeroBounce cannot access this verification key and upholds strict security measures to minimize external threats and protect your account.
Can I share my results with team members?
Any person with team access to your ZeroBounce account can download verification results before the 30 days expire. Additionally, you can use your encryption key to open your results files and share the data with team members from the security of your infrastructure.
What if I need to share my email data with ZeroBounce for troubleshooting?
The ZeroBounce team can investigate and troubleshoot any potential issues with the email validationⓘ service without the need to view your emails. If necessary, a support representative may work with you regarding your email list to troubleshoot any possible issues with your list.
In all situations, ZeroBounce takes every measure to eliminate the need for you to share email data or risk your company's or your customers' privacy. For this reason, you never need to worry about your data being compromised or stolen from a stored location.
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